1.What we collect
Daisy & Fred will be what’s known as the ‘controller’ of the personal data you provide to us. Our business address is 341 Boldmere Road, Sutton Coldfield B73 5HE.
We collect personal data about you, including for example, your name, address, email and telephone contact numbers. This will also include any special types of information or location based information, for example the address for delivery/location of your venue and date/time of your event.
2.Why we need it
Here at Daisy & Fred we take your privacy seriously and will use your personal information in a number of ways which will help us to provide our products and services to you and (if you so choose) keep you up to date with our exciting offers and developments.
We will process personal information where:
(i)you have expressly given us consent to do so by (a) signing our separate consent letter or (b) voluntarily subscribing to our mailing list by providing your email address whether via our website or otherwise for the express purpose of receiving marketing information from us;
(ii)this is necessary for the performance of any contract with you or in order to take steps at your request prior to entering into a contract (for example, where you have asked us to provide a quote); or
(iii)we are required to do so in compliance with any legal obligation to which we are subject.
If you do not provide the personal data requested, we may not be able to satisfactorily provide our products and/or services to you.
3.How we will use the information about you?
We will use any personal information you provide us in the circumstances set out in paragraph 2(i) for marketing purposes, including adding your email to our mailing list for the purpose of sending promotional emails or contacting you by phone/email with requests for client testimonials.
We will otherwise use any such information solely for the purposes of paragraph 2(ii) above.
We will not share your information with any third parties save as required pursuant to paragraph 2(iii) above.
4.How long we keep it
We will keep your basic personal data for a maximum of three years after which time it will be destroyed. The information used for marketing will be kept with us until you notify us that you no longer wish to receive this information.
5.What are your rights?
If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you this information is free of charge, but charges may apply for excessive requests.
If you wish to raise a complaint on how we have handled your personal data, you can contact Rebecca Mayhew (firstname.lastname@example.org / 07969 549 419) who will investigate the matter.
Where relevant, you have the right to withdraw consent at any time and this means that we cannot process your data provided without your consent.
For further information on how your information is used, how we maintain the security of your information and your rights to access/alter and change information we hold on you, please write to us at: Daisy & Fred, 341 Boldmere Road, Sutton Coldfield B73 5HE.
Should you be unhappy with our processing of your personal data, you have a right to complain to the Information Commissioner’s Office, which is the regulator for data protection.